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The 7 Cs of Communication for Writing Brilliant Blog Posts

blogwritingThere are two main reasons that might stop you – a small business owner – from starting a blog, or keep moving forward with it:

#1 You feel running a business blog will take too much of your time and effort.

#2 You think you are not good enough of a writer to start a blog.

Today we are going to bust the second myth.

You don’t need to be a world class writer to start and run a business blog with success.

You don’t even need to think of yourself as a writer (I don’t). Blogging for business is actually a marketing activity. You have my permission to take the writing label off.

What you do need, however, is to convey your message clearly and in a way that your target audience truly understands it.

Let’s say you create homemade baby products. Your target audience is expectant mothers or mums brand new bubs.

Think about what you need to say to them in your blog that will make them trust you and interested enough to explore your products and offerings?

You don’t need to write at a level that qualifies you to publish on *insert name of leading parenting magazine* (My youngest is 6 and a half so I have been out of touch for a while).

That being said, you do need to communicate that you understand where they are at, what’s going through their minds and write something that resonates with them.

And it all comes down to this: Blog writing is simply effective communication. Effective communication with your prospective buyers.

There are ways to make your writing more interesting, easy to read and fluff-free.

These are often referred to as ‘7  Cs of effective communication’ in the world of business writing. Since you are using your blog as a marketing tool, blog writing qualifies.

So what are these 7  Cs of communication exactly?

To compose effective written or oral messages, there are certain principles that we need to apply. These also provide guidelines for your choice of content and style of presentation, be it a post or a video on your blog.

Let’s dive in ..

#1 Completeness

Your post is only complete when it contains all the info that your reader requires in order to have a reaction you want them to have (share a post, leave a comment, subscribe to your blog or buy a product). 

Remember when you are writing a post, only you are aware of what’s happening inside your head—the readers don’t. They don’t have access to all the voices in your head. For them to interpret the message as you intend, make sure you provide them with all the necessary information.

That could be a back-story to your post; it could be the questions you were contemplating while that thought popped into your head to do your post. Readers need to know what motivated you to write your post. Answer all the questions that are bound to come up and relate to your purpose.

Give your readers the whole picture, laying down the benefits, and talking about the results to convince them. Bring your reader to the page where you begin, or much context will be lost or misinterpreted.

#2 Conciseness

I am really partial to this one—it’s easily my favourite child of them all!

Conciseness is saying what you have to say in the fewest possible words—without sacrificing the other C qualities. Pay attention to the last bit as this is gold. It won’t help you to write briefly if you haven’t provided complete information, lack clarity, and are not courteous.

A concise message saves time for both you, the blogger, and for your readers. By being concise you are showing respect for your readers’ time. You lay emphasis on important ideas by eliminating unnecessary words, including only relevant information and avoiding needless repetition.

Wordiness has been the bane of writers for ever. So avoid long introductions to your post, omit unnecessary explanations, and don’t insult your readers.

Cut down pompous words, trite explanations, and gushy exclamations. Stick to the purpose of your post. When combined with the “you view,” which I’ll explain in a moment, concise posts are that much more interesting to your readers.

#3 Consideration

Write each post with your readers in mind.

What do they need? How much of a difference will your post make in their lives? Be aware of their desires, problems, circumstances, emotions, and expectations.

Put yourself in their shoes. This is “you view.”

Most new bloggers are actually surprised to find that the most important word in their posts is you and not I. Yes, it might seem contradictory; I mean, many people take up blogging to share their thoughts, right? Well, that’s probably not entirely true. Don’t let your posts become an exercise in navel-gazing: write with the goal of helping your readers in some way, be it educational or entertainment.

Show them the benefit of reading your posts, and gently encourage them to take the desired action—sharing your post, commenting on it, or buying something from you.

#4 Clarity

Getting the meaning from your head into the head of your reader—accurately—is the purpose of clarity.

Choosing the right words to convey your message will work wonders for your writing.

Be conversational, and avoid being superior in your writing. Your writing doesn’t need to be pretentious to be taken seriously. It doesn’t matter how big your vocabulary is, you won’t achieve any results if nobody understands you. Use familiar language, and words that you are well versed in, and are appropriate for the situation.

Use short words if you have a choice between using long or short. Avoid using technical jargon and, when you have to, explain it once for people who might be beginners in this area.

Construct effective sentences and paragraphs by laying emphasis on the main idea. Generally, short length works best, and be sure to have unity and coherence in your sentence structure. Look into style elements if you feel you need some help in this regard.

#5 Courtesy

Do you reply to your comments? Do you thank people for sharing your posts, tweeting them, and linking to them?

Your sincere “you attitude” makes you courteous—and it makes you likeable. Courtesy is politeness growing out of respect and concern for others.

Be thoughtful, appreciative, helpful, and truly respectful to your readers. Remember you are building a community here, so you want to promote values that define you as a person.

#6 Concreteness

Be specific, definite, and vivid in your writing, rather than being vague and general.

Use active verbs rather than passive, and choose image building words. Use analogies to make comparisons when appropriate, and avoid dull language.

Show off your personality and your voice—that’s what makes readers hang on to every word.

And lastly, an extension of that is the final C.

#7 Correctness

This issue is the easiest to fix, and should never ever see the light of the day—there is simply no excuse for it.

Use proper grammar, punctuation, and spelling. Check the accuracy of facts, figures, and words. For oral presentations, substitute spelling with speech etiquette. Enough said—you are a bright reader, I can tell.

So, we all agree that at the heart of great content lies effective communication. If you don’t, you are almost guaranteed to fail at whatever you are trying to accomplish with your posts.

Do you follow these 7 Cs of communication when you write your blog posts? Tell me your approach in the comments.

Don’t forget to sign up to receive my free, 10-part, Blogging for Business ecourse. It will make everything nice and simple … 🙂

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16 Comments

  1. Flora Morris Brown Says :
    Posted on November 12, 2013 at 4:30 am

    Hi Marya,

    Every one of these points is essential, but especially #3 Consideration and #5 Courtesy. When readers give me the gift of their time and attention, I want them to leave with valuable content and return to continue the conversation they participated in by leaving comments.

    • Marya Jan Says :
      Posted on November 12, 2013 at 5:45 pm

      Hey Flora,

      I wholeheartedly agree! Thanks for sharing.

      Marya

  2. Marcia Shaw Wyatt Says :
    Posted on November 12, 2013 at 5:22 am

    These are excellent tips and I love that they’re presented in a way that will be easy to memorize & apply – the 7 C’s! There’s definitely something here that every blogger can take to heart and put more focus on – whether they’ve been blogging a long time or not. Thank YOU for your conciseness & consideration! This post will be a great help to me!

    • Marya Jan Says :
      Posted on November 12, 2013 at 5:45 pm

      Thank you so much for your kind words, Marcia. Much appreciated! 🙂

      Marya

  3. Lucille Ossai Says :
    Posted on November 12, 2013 at 7:34 am

    Spot on Marya!

    As a business communications advocate, I often echo what you have listed, especially the need for clarity and for being concisive. Waffling one doesn’t do your readers any good!

    Thanks for the recap.

    • Marya Jan Says :
      Posted on November 12, 2013 at 5:55 pm

      You are right, Lucille. Notice ‘cleverness’ is not on the list, which is such a shame as often new bloggers try to be clever rather then clear. Thanks for dropping by! 🙂

      Marya

  4. Vishnu Says :
    Posted on November 15, 2013 at 3:54 am

    Hi Marya, for blog posts and general writing, I appreciate clarity most. Not only for reading but when writing. We may have brilliant concepts in our head but if we are not able to relay it so others understand the concept, it doesn’t do anyone any good.

    I try to step back often and try to read from my reader’s perspective. Does what I’m saying make sense? Is it straight-forward? Do they have any idea what I’m talking about. lol sometimes, the answer is “no” to all those questions haha so back to the drawing board for another draft!

  5. Rich Says :
    Posted on November 17, 2013 at 1:21 pm

    Good points all, Marya. And I do like to read and write concise posts that get to the point right away. If you want another C, I’d add “Connection” – as in being able to connect with readers.

  6. Julie Says :
    Posted on November 22, 2013 at 2:36 am

    Great points, thank you for sharing these tips 🙂

  7. James Says :
    Posted on December 6, 2013 at 8:38 pm

    Yes, I do some of these, especially the first one: completeness. I think it is important to set some context about why I’m posting on the topic I’ve chosen – so, here’s a link to an article that got me thinking; or, I met someone at a conference who was saying this; or I noticed how this idea and that idea are similar – do you agree?

    And it’s interesting what you say about blogging being essentially a marketing activity. I think many in my field (psychotherapy) don’t want to admit this. I think we are notoriously bad at selling ourselves!

    Really nice blog here, would love to comment more.
    James

  8. Somali Chakrabarti Says :
    Posted on December 7, 2013 at 6:44 am

    Very relevant points Marya. I guess an important point to consider is that when there is so much of information overload, why should people spend their time to read your blog? So the idea is to get the reader’s attention with content that is both relevant and appealing and then persistently keep producing good content, which I guess is an equally big challenge.

  9. Heru Prasetyono Says :
    Posted on December 29, 2013 at 1:42 am

    We don’t have to be a world class writer, do we?
    Convey clear message to our readers and audience is the most important in communication.
    I agree with that. That’s my reason why I keep on blogging.
    Thanks for good sharing.

  10. Jennifer Says :
    Posted on January 8, 2014 at 1:24 am

    Thank you for these super tips. I will be referring back to them.

  11. Neha Says :
    Posted on March 17, 2014 at 5:19 pm

    thanks for sharing these wonderful tips…they help very much i learned a lot from you..thanks a lot.

  12. social media icons flat Says :
    Posted on August 14, 2014 at 5:15 pm

    social media icons flat…

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